RethinkingWeb Launched a Web Based 24×7 Support System
The launch of the Support System today is more than a mere embracement of RethinkingWeb team. To us, who understands that information equals knowledge and that knowledge equals power, the realisation and the launch of this Support System embodies RethinkingWeb’s unwavering quest to ensure that its multi-facet range of clients and beneficiaries can have an easy access to us at any point of time.
As a part of a team RethinkingWeb, I would like to take this opportunity to thank everyone who believe in us and helped us grow. I would also thank here to the team members for their efforts and dedication.
With our new support and ticketing system, it’s highly unlikely to miss any support ticket raised by any of our esteemed and valued customers. The simplest way to raise a ticket would be sending a Quick email to firstname.lastname@example.org
You can also visit www.support.rethinkingweb.com and log-on to check status of your ticket, past tickets, etc.
You may submit a ticket that belongs to any of the following category. It can be:
- Technical Queries related to your Web Application/Website
- Hosting Related Queries
- Web Domain Related queries
- Email Hosting/Configuration Related Queries.
- Any Digital Marketing advice you seek
The process is simple, just get your ticket submitted and we shall work on its feasibility to closure at the earliest. We intimate you via emails and you may also track the tickets being transitioned through different phases from logged unto closure as shown below: